Albert Tay

Director and Head of Financial Services

Genesys

Indu Badlani

CEO

StaffingExpert

Faran Niaz

Global Customer Experience Specialist Keynote speaker, Trainer and CEO

CX Future

Arunava Das Gupta

Regional Manager Customer Experience - APAC

Netflix

Guita Gopalan

Head of Brand: Digital Sales Marketing & Customer Experience

Ellana Cosmetics

Sam Tolentino

AVP Quality Management & Training

Union Bank

Hazel C. Montano-Zamora

Operations, Customer Experience Design Head

AIA Philippines

Jun de Dios

EVP & Country Manager

ASEAN Business Partner

Mark Anthony Sy Quimsiam

Philippines Business Manager

Jia

Ryan Hong Kiat

Head of E-Commerce

Realme Philippine

Joyce K. Nazario

Patient Experience Excellence Head

Metro Pacific Health

Ivy Paraluman De Borja

VP for People and Culture

Acquire BPO

Kaushik Sekar

Regional Head - Philippines

Freshworks